Wireless Link User Privacy Policy

 

Update:  6 April 2023

 

Effective date: 6 April 2023

 

 

Zhuhai XPrinter Technology Co., Ltd. (hereinafter referred to as "We" or "the Company") respects and protects user privacy. When you use the services provided by the Wireless Link APP, we will not only provide you with the services in accordance with the provisions of the “Wireless Link User Service Agreement”. But also abide by the legal, legitimate and necessary principles in accordance with the “Wireless Link User Privacy Policy” (hereinafter referred to as the "Privacy Policy"). Openly express collection and use of your personal information.

 

Please carefully read all terms of this Privacy Policy so that you can understand the purpose, scope and manner of Wireless Link's collection and use of your personal information. If you are a child, please review this Privacy Policy with your legal guardian. You may use Wireless Link and provide your personal information to Wireless Link only after your legal guardian has reviewed and approved your privacy policy. If you or your guardian do not agree to anything in this Privacy Policy, you should immediately stop using Wireless Link products or services. When you use any of the services provided by Wireless Link, you consent to us collecting, using, storing and protecting your information in accordance with this Privacy Policy.

 

We understand the importance of personal information to you, and will do our best to protect your personal information safe and reliable. We are committed to maintaining your trust in us by adhering to the following principles to protect your personal information: the principle of consistency of rights and responsibilities, the principle of clear purpose, the principle of consent by choice, the principle of least necessary, the principle of ensuring security, the principle of subject participation, the principle of openness and transparency. At the same time, we promise that we will take appropriate security measures to protect your personal information according to the mature security standards of the industry.

 

This privacy policy will help you understand the following:

 

1.     Scope of application

 

2.     How do we collect and use your personal information

 

3.     How do we use “cookies” and similar technologies

 

4.     How do we share, transfer, and publicly disclose your personal information

 

5.     How do you manage your information and account logout

 

6.     How do we store your personal information

 

7.     How do we protect your personal information

 

8.     Protection of minors

 

9.     Amendments to this policy

 

10.  Dispute jurisdiction

 

11.   Contact us

 

 

 

1.Scope of application

 

(1) This Privacy Policy applies to all services provided by Wireless Link except for certain specific products and services. These specific products and services will be subject to specific privacy policies.

 

(2) It should be noted in particular that this Privacy Policy does not apply to the services provided to you by any third party other than the information you have confirmed to share with the third party as stipulated in Article 4 of this Privacy Policy. Please note: If you provide personal information to a third party when you visit its website or use its products and services, your information shall be subject to the privacy policy of such third party, and we shall not assume any legal liability. Please carefully read the privacy policy of such third party and confirm whether you accept it or not.

 

 

2.How do we collect and use your personal information

 

Personal information refers to all kinds of information recorded electronically or by other means that can identify the identity of a particular natural person or reflect the activities of a particular natural person alone or in combination with other information.

 

Sensitive personal information refers to personal information that, once leaked, illegally provided or abused, may endanger personal and property safety and easily lead to personal reputation, physical and mental health damage or discriminatory treatment. Personal information of children under the age of 14 is personally sensitive.

 

 

 

 

 

The products and services we provide rely on some of your information in order to function. Therefore, when you use Wireless Link, you need to provide or allow us to collect the necessary information so that we can use this information to provide you with basic services and better and better services, depending on the business function. We divide your personal information collected and used into two types: first, the information necessary to realize the basic business functions of products and services and the information that may need to be collected. The information necessary to realize the basic business functions of products and services is the necessary personal information. If you refuse to provide it, we will not be able to provide the basic business functions and corresponding services to you. The second is the information that may be required to be collected for the extension of business functions. You can choose whether to provide or authorize us to collect the information independently. We will process the personal information based on your authorization or the purpose necessary to realize the extension of business functions you choose. If you refuse to provide, we will not be able to provide you with extended business functions, but it will not affect your use of our basic business functions.

 

(1)We will collect and use your personal information for the purposes stated in the following scenarios:

Each time you open the Wireless Link APP, after obtaining your authorization, we will receive and record the information related to the device you use, including the basic information of the device. The following is the necessary information collected by us: Device information, device model, software system version, device time zone, device language, network information, screen size, country code (for IOS only), and phone style (for Android only); Device ID information: Device connection information: WIFI list, WIFI connection information, IP address, Bluetooth information. After a printer is successfully connected to the distribution network, the system obtains the basic information and IP address of the printer so that it can send the command to test the printer.

 

Based on the implementation of the service function, each service function may collect your system permissions as follows:

Add device: When you use the device search, connect and print function, we will apply for your WIFI status, network status and Bluetooth permission to search and connect to the printer. Due to the operating mechanism of the mobile phone operating system, the system WIFI and Bluetooth functions will force you to obtain the location permission. Therefore, after applying for the WIFI or Bluetooth permission, we will apply for your location information, including the approximate location and the exact location, so as to finally connect the printer through WIFI or Bluetooth.

 

(2) Exceptions to prior consent:

Related to the personal information controller's performance of the obligations stipulated by laws and regulations;

 

Those directly related to national security and national defense security;

 

Directly related to public safety, public health or major public interests

Directly related to criminal investigation, prosecution, trial and execution of judgment

 

In order to protect the life, property and other major legal rights and interests of the subject of personal information or other individuals, but it is difficult to obtain the authorization and consent of the person;

 

The personal information involved is disclosed to the public by the subject of personal information;

 

Necessary for signing and performing contracts as required by the subject of personal information;

 

Collecting personal information from legally publicly disclosed information, such as legal news reports, government information disclosure and other channels;

 

Necessary to maintain the safe and stable operation of the products or services provided, such as finding and handling faults of the products or services;

 

The person who controls personal information is a news organization, and it is necessary to carry out legitimate news reports.

 

(3) Anonymous processing

 

For the information we collect from you, we will be timely anonymized through technical means. On the premise of not disclosing your personal information, we have the right to analyze, mine and utilize the anonymized user data, and the right to make statistical analysis of the usage of Wireless Link products and use it for possible third-party information sharing.

 

 

3.     How do we use cookies and similar technologies

 

The Wireless Link APP does not use cookies or similar technologies

 

 

4.     How do we share, transfer, and publicly disclose your personal information

 

(1)   We will treat your information with a high duty of care, and unless we have obtained your express consent, we will not share your personal information with any company, organization or individual other than our Company, except where the specific individual cannot be identified and cannot be recovered after processing. Currently, we seek your consent to share personal information.

 

 

 

Based on technical requirements, Wireless Link apps need to integrate with third-party software development kits (SDKS). The information to be collected or shared with the integrated third-party SDK is as follows:

 

Wireless Link APP integration LeXin information technology (Shanghai), LTD., the SDK, specific see   https://www.espressif.com.cn/zh-hans/content/privacy

 

We will only share your personal information for legal, legitimate, necessary, specific and explicit purposes. We will sign strict confidentiality agreements with companies, organizations and individuals with whom we share personal information, requiring them to process the information in accordance with our instructions, this policy and any other relevant confidentiality and security measures. The recipients of the information have limited access to your information and are subject to contractual obligations. Including but not limited to the use of legal and compliant ways to obtain your information, take reasonable security measures to protect your information, in accordance with the legal provisions and our agreement to bear the corresponding legal responsibilities. For some open source, free partners appear if the disclosure of your information and other violations of your personal rights and interests, we assume the corresponding responsibility.

 

(2)   We will not illegally sell or provide your information to others; We will not provide such information about you to any third party, nor will we use it for any other purpose or use, except as follows:

 

Disclose to third parties with your prior consent;

 

To disclose to a third party or an administrative or judicial organ in accordance with the relevant provisions of the law or at the request of an administrative or judicial organ;

 

We may use your information for identity verification, customer service, security prevention, fraud detection, archiving and backup purposes to prevent, detect, investigate fraud, security hazards, illegal or violations of our agreements, policies or rules when we provide our services, To protect the legitimate rights and interests of you, other users, our affiliates, partners and other trusted third-party suppliers, service providers, agents and the public, to ensure the security of the products and services we provide to you.

 

We cooperate with third parties to provide you with services related to the Wireless Link Platform or other network services, and such third parties agree to assume the same responsibilities as we do for protecting user privacy;

 

Other disclosures required by laws, regulations or policies.

 

(3)   We will only publicly disclose your personal information under the following circumstances:

 

With your express consent

Disclosure based on law: We may publicly disclose your personal information when required by law, legal process, lawsuit or government authority

 

(4)   Exceptions to prior authorized consent for sharing, transferring or publicly disclosing personal information:

 

Related to the personal information controller's performance of the obligations stipulated by laws and regulations;

 

Those directly related to national security and national defense security;

 

Directly related to public safety, public health or major public interests

 

Directly related to criminal investigation, prosecution, trial and execution of judgment

 

In order to protect the life, property and other major legal rights and interests of the subject of personal information or other individuals, but it is difficult to obtain the authorization and consent of the person

 

Personal information disclosed to the public by the subject of personal information

 

Collecting personal information from legally publicly disclosed information, such as legal news reports, government information disclosure and other channels

 

(5) According to the law, sharing, transferring or disclosing the deidentified personal information and ensuring that the data receiver cannot recover and re-identify the information subject shall not be an act of sharing, transferring or publicly disclosing personal information to the outside world, and the preservation and processing of such data shall not require your consent

 

5.     How do you manage your Information and account logout (Your rights)

 

In accordance with the relevant laws, regulations and standards of China, as well as the common practices of other countries and regions, we guarantee that you can exercise the following rights with your personal information:

 

(1)Right of inquiry

 

You have the right to inquire your personal information, except for the circumstances stipulated by laws and regulations

 

(2)Right of correction

 

When you find that we have made mistakes in handling your personal information, you can make corrections to us

(3)Right of deletion

 

Under the following circumstances, you may request us to delete your personal information:

 

If our handling of personal information violates laws and regulations

 

If we collect or use your personal information without your consent

 

If our handling of personal information violates our agreement with you

 

If you no longer use our products or services, or you cancel your account;

 

If we no longer provide you with products or services.

 

When you decide to delete an item or several items of information, you can contact the customer service to delete the information, send an email to yanfa@xprinter.net, or dial 400-613-9828.

 

4The personal information subject cancels the account

You can cancel your account at any time. You can contact the customer service to delete it, send an email to yanfa@xprinter.net, or dial the customer service phone 400-613-9828. After you cancel your account, we will stop providing you with products or services and delete your personal information upon your request, unless otherwise stipulated by laws and regulations.

 

5. The subject of personal information obtains a copy of personal information

 

You have the right to obtain a copy of your personal information. You can perform this operation through the search path.

 

6 Respond to your request

 

For security purposes, you may need to provide a written request or otherwise prove your identity. We may ask you to verify your identity before processing your request.

 

 We will give the reply within 15 working days or within the time limit stipulated by laws and regulations.

 

For your reasonable request, we will not charge you in principle, but for repeated requests that exceed the reasonable limit, we will charge you a certain cost according to the situation. We may reject requests that are unnecessarily repetitive, require too much technology (e.g., development of new systems or fundamental changes to existing practices), pose a risk to the legitimate interests of others, or are highly impractical (e.g., involving information stored on backup tapes).

 

 Under the following circumstances, according to the requirements of laws and regulations, we will not be able to respond to your above request:

 

 is related to the performance of obligations stipulated by laws and regulations by the personal information controller;

 

Those directly related to national security and national defense security;

 

Those directly related to public safety, public health and major public interests;

 

 Those directly related to criminal investigation, prosecution, trial and execution of judgments;

 

 The personal information controller has sufficient evidence that the subject of personal information has subjective malice or abuse of rights;

 

 For the purpose of safeguarding the life, property and other major legal rights and interests of the subject of personal information or other individuals, but it is difficult to obtain the authorization and consent of the individual;

 

 Responding to the request of the personal information subject will cause serious damage to the legitimate rights and interests of the personal information subject or other individuals and organizations;

 

 Those involving trade secrets.

 

6.How do we store your personal information

 

1Personal information collected and generated by our operations within the territory of the People's Republic of China shall, in principle, be stored within the territory of the People's Republic of China, and shall be stored within the storage period stipulated by the laws and regulations of the People's Republic of China, departmental rules, etc.

 

2 Storage Period is the duration of your use of Wireless Link or before sending Wireless Link to delete your personal information, when you request to delete the stored information or decide to stop using Wireless Link, we will delete your personal information in a timely manner. You will retain your personal information only for as long as necessary to achieve the purposes set forth in the Privacy Policy, unless retention is required by law. For example, the E-commerce Law of the People's Republic of China requires that commodity and service information and transaction information be kept for no less than three years from the date of transaction completion. We will anonymize the user behavior logs involved in the service. The criteria for judging the aforementioned period include:

 

 Complete the transaction purposes related to you, maintain the corresponding transaction and business records, and respond to your possible inquiries or complaints;

 

 Ensure the safety and quality of services provided by the Platform;

 

 Whether you agree to a longer retention period;

 

Whether there is any other special agreement on the retention period.

 

(4)If your personal information exceeds the retention period, the Company will delete your personal information or anonymize it according to the requirements of applicable laws (if you are a minor, after the retention period of your personal information, we will process your personal information according to the requirements of relevant laws and regulations). If it cannot be deleted according to relevant requirements due to special circumstances, we will explain this part to you.

 

7. How do we protect your Personal Information

 

1We attach great importance to the security of your personal information. We endeavor to take all reasonable physical, electronic and administrative security measures to protect your personal information and use our best reasonable efforts to prevent your personal information from being disclosed, damaged or lost, including but not limited to SSL, encrypted information storage, and data center access control. We also strictly manage employees or outsourced personnel who may have access to your personal information, including but not limited to information access control, signing confidentiality agreements with personnel who have access to personal information, monitoring the operation of such personnel and other measures.

 

2Notwithstanding the provisions of Paragraph 1 above, please understand and understand that your information may be leaked, damaged or lost despite our best efforts to take necessary protective measures due to a variety of malicious means which are unpredictable or cannot be defended against by existing technology. If you find that your account number or password has been or will be leaked for any reason, you should contact us immediately so that we can take timely measures to prevent or reduce your losses.

 

3. In case of an unfortunate personal information security incident, we will launch an emergency plan to prevent the expansion of the security incident, and in accordance with the requirements of laws and regulations, we will timely inform you of the basic situation and possible impact of the security incident, the disposal measures we have taken or will take, the suggestions you can independently prevent and reduce the risk, and the remedial measures for you, etc. We will timely inform you of the relevant information by email, letter, telephone or push notification. If it is difficult to inform individual information subjects one by one, we will make announcements in a reasonable and effective manner. At the same time, we will also take the initiative to report the handling of personal information security incidents in accordance with the requirements of regulatory authorities.

 

(5). In case of business merger or division, your information will continue to be protected by the existing business entity and we will notify you by announcement, short message or other written means; If our products and services stop operation, we will promptly stop collecting your information and notify you by announcement, SMS, etc. At that time, we will delete or conceal your information.

 

8.Protection of minors

 

1We attach great importance to the protection of minors' personal information. If you are a minor under the age of 18, please read this Privacy Policy carefully under the guidance of your guardian, and use our services and submit your personal information with the consent of your guardian. If your guardian does not agree with this Privacy Policy, you should immediately stop using Wireless Link's services and refuse to provide personal information.

 

2If you are a minor under 14 weeks of age, please inform your guardian to jointly read and accept our Wireless Link User Privacy Policy and seek your guardian's consent and guidance before you use Wireless Link services and submit personal information.

 

(3)For children's personal information collected with the consent of the guardian, we will only use or disclose such information to the extent permitted by laws and regulations, and the guardian's explicit consent or protection of the child users. For personal information provided by children users without the consent of their guardians, we will delete relevant information as soon as possible after receiving the notification from their guardians.

 

9.. Revision of this Policy

 

We may revise this Privacy policy from time to time. The changed Privacy Policy will be notified to you via the Wireless Link Platform or by other appropriate means before the changes take effect. In such cases, by continuing to use our services, you agree to be bound by the revised Privacy Policy.

 

10. Dispute jurisdiction

 

The signing, effectiveness, performance and dispute resolution of this privacy policy shall be governed by the laws of the People's Republic of China.

 

Any dispute arising out of this Agreement shall be settled through friendly negotiation. If no agreement can be reached through negotiation, such dispute shall be submitted to the competent court at the location of the Company for settlement.

 

11. Contact us

 

If you have any questions, complaints or reports, you can contact us in the following ways, we will reply to your request within 15 days.

 

Zhuhai core Ye Electronic Technology , LTD

 

Email: yanfa@xprinter.net

 

The contact number is 400-613-9828

Address: 4th Floor, Building No. 613, Huawei Road, Qianshan Industrial Park, Zhuhai